Vinted Shoppers Share Frustration About Size Changes
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
This online marketplace has altered its sizing categories for women's and children's garments but did not contact all shoppers about the modification.
Social Media Backlash
Countless users and merchants are posting online saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand when needed, which has left users frustrated.
Measurement Approach Modifications
Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.
Member Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Necessary Adjustments
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Platform Context
The service features exceeding 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods after backlash from users.
